Community members were particularly concerned about the availability of GP services and the lack of free options (bulk billing). Since the survey closed, some positive changes have been made. Murwillumbah was reclassified by the Commonwealth Government as a regional area, which has improved the financial assistance that general practices can access from the government. Following this change, a new GP practice opened in Murwillumbah.

Here are the ten most common responses from health professionals in your community.

1. It is hard for people to get a health appointment when they need one, and some people can't afford them.
2. A lot of people in the community need more support with mental health or addictions.
3. Some health services are too far away for people to access, especially when they are over the border.
4. People don't understand what health services they have available, or how to access them.
5. We need more people to participate in activities that promote healthy eating, exercise, and social interaction.
6. Murwillumbah has an elderly population that needs more support.
7. People have other challenges, like finding affordable housing, that make it hard to stay on top of their health.
8. We need to look at new ways to provide health services closer to people's homes.
9. We need to understand when telehealth is a good option for people, and when a service needs to be face-to-face.
10. We need to work together so that vulnerable people in our community don't fall through the cracks.